Returns & Exchanges
At PRYA, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the jewelry is securely protected to prevent damage during transit.
Ship It Back
Print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing